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NEW ACCOUNTS ASSOCIATE in Dallas, TX at 1st Global

Date Posted: 5/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dallas, TX
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    5/15/2018

Job Description

The New Accounts Department establishes clients and maintains data in the master file system for all lines of business. The New Accounts Department establishes Brokerage, Advisory Accounts (IMS), and processes business to Insurance Carriers and Mutual Fund Companies to establish directly held accounts.

Essential Duties/Responsibilities:
• Review new account paperwork for missing or inaccurate information.
• Accurately create new accounts into 1st Global’s systems.
• Communicate with product sponsors and/or NFS via e-mail or telephone, regarding account follow-up, escalations and problem resolution.
• Maintain existing accounts by accurately entering advisor and end-client changes into 1st Global’s systems and by requesting the same changes from the product sponsors.
• Proactively manage support steps/incidents into the customer relationship management system.
• Other duties and tasks as assigned

Minimum Education Required 
• College Degree preferred

Licenses/Certifications Preferred
• Series 7 securities license preferred.
• Series 63/65 or 66 securities license preferred or willingness to obtain Series 66 within 6 months.

Minimum Specific Experience required
• Basic knowledge of the financial industry

Knowledge, Skills and Abilities
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Must be highly detail-oriented.
• Must be a team player and takes initiative.
• Must have strong computer skills, including expert proficiency in MS Office applications.
• Participate in identifying and recommending process and procedure improvements.
• Answer general and specific new accounts-related questions.
• Work Overtime during high volumes, including weekends when necessary.
• Participate in special projects assigned by supervisor.
• Ability to work under pressure and meet very strict deadlines.
• Must be a highly motivated problem solver. 

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